Suppliers of parts & spares for your classic Ford
|PRICES - Costs quoted on this site are kept as up to date as possible. Errors and omissions excepted. All prices are in UK Pounds Sterling (£) and are subject to carriage. Please confirm that you understand and accept the prices quoted, before placing your order.
TERMS - Cash with order please. Cheques and bank drafts should be made payable to "R Keenes".
CREDIT CARDS - We offer Credit, Debit or Visa Card facilities, please phone for details.
PAYPAL- We accept payments by Paypal, but UK orders are subject to a 3.4% surcharge to cover Paypal fees, while overseas orders are subject to a 3.9% surcharge.
GUARANTEE - We will replace or refund the full price paid for any parts, provided that they are returned to us immediately. Unfortunately we cannot extend this to cover rubbers, materials, etc. which have been cut off rolls, unless we have provided the wrong goods to your order, or they are in some way faulty. If you are in doubt, request samples, before placing your order. We endeavour to comply to the Trade Descriptions Act by giving accurate descriptions of the goods offered for sale. If you feel that there are any misrepresentations, please advise us so that we may amend the description.
LIABILITY - We accept liability only for items which are proved faulty by reason of our negligence. Such liability is limited to the price paid for the item and does not include any consequential loss.
ORDERING - The use of original numbers does not indicate supply of original parts. We reserve the right to supply pattern/remanufactured parts as necessary. it is the purchaser's responsibility to ensure and check that parts supplied are suitable for the vehicle and use intended by them, and the supplier gives no warranty express or implied of suitability.
DELIVERY - We endeavour to supply all orders by return but, occasionally, some items will not be ex-stock and will be dispatched immediately new stock arrives. You will be informed of this at the time of ordering.
FAULTY OR DAMAGED ITEMS - We must be notified on receipt of goods. If the goods are sent by carrier, sign "damaged", if apparent. A claim submitted if goods are received and endorsed, "not checked", "unexamined" or different words of the same effect on the Delivery Note are not adequate in case of claim.
If you are returning an item because of an error on our part or it is defective we will be happy to refund the delivery charges incurred, otherwise you will be responsible for those charges incurred in returning the item to us.
Order cancellations must be submitted to us in writing - email, fax or letter.
RIGHT TO CANCEL & RETURNS - (Consumer Protection (Distance Selling) Directive 97/7/EC). The right to cancel allows you time to examine the goods. The cooling off period starts when the contract is concluded and ends 14 working days after the day the goods are received. The right to cancel does not apply to rubbers, materials which have been cut off rolls, or any other item made to order.
When customers exercise the right to cancel they are under a duty to take reasonable care of the goods and to return them to us in the condition they were supplied. It shall be the responsibility of the customer to cover return postage costs. It is advised that returned items be sent via recorded mail as we cannot be held responsible for lost items. Refunds will be given, once the goods have been returned to us and checked to ensure they are in the same condition as when they were originally shipped from us.
The goods should be unused and must be in resaleable condition. We do not refund your cost of returning the goods to us unless they are incorrect or faulty.
VAT - Our products are not subject to VAT.
CARRIAGE - ALL PRICES SHOWN ARE CARRIAGE EXTRA.
U.K. - We despatch using the most economical method possible at the time. Items requiring extra packaging on wood or in tubes are charged extra. The Highlands, Islands and Northern Ireland are subject to extra charges and their size restrictions
OVERSEAS - All overseas orders will be priced, depending on country and weight and size of the parcel. You will be informed of total shipping costs before placing your order. We despatch goods less that 2kg weight by small packet, larger consignments are sent by courier services into Europe. Please specify whether you require air or sea despatch of packages/parcels.